Privacy Policy

How we collect, use and protect your personal information

Last Updated: October 3, 2026

1. Introduction

The Glorious Spa Company ("we," "our," or "us") values your privacy. This Privacy Policy explains how we handle information when you visit our website.

2. Information We Collect

2.1 Newsletter Subscription

The only personal information we directly collect is your email address if you choose to subscribe to our newsletter. This is entirely voluntary.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device information (browser type, operating system)
  • Log data (pages visited, time spent on site)
  • Cookies for website functionality

3. Booking and Transactions

All bookings and transactions are processed through our trusted partner, Zenoti. When you make a booking:

  • You will be redirected to Zenoti's secure platform
  • Any personal or payment information is collected and processed directly by Zenoti
  • Zenoti's Privacy Notice will apply to any information you provide there

We encourage you to review Zenoti's Privacy Notice before making a booking.

4. How We Use Your Information

We use the collected information for:

  • Sending newsletters (if subscribed)
  • Improving our website experience
  • Analyzing website traffic patterns

5. How Long We Keep Your Information

  • Newsletter: we keep your email address while you're subscribed. If you unsubscribe, we keep the address and the date you opted out so we never email you again by mistake. Email hello@gloriousspa.com to have it deleted completely.
  • Website logs: our server's technical logs are overwritten automatically as new ones are written.
  • Backups: database backups taken when we update the website are deleted after about a week.

6. Cookies

We use essential cookies to ensure our website functions properly. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

  • Unsubscribe from our newsletter at any time
  • Request information about what data we hold about you
  • Request deletion of your email from our newsletter list

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@gloriousspa.com

The Glorious Spa Company

The Bungalow, Drayton Watersite, Bognor Road, PO20 1EG

9. Third-Party Services

Our website utilizes third-party services to enhance your experience and provide seamless operations. These third parties have their own privacy and security policies, and we encourage you to review them to understand how your data is handled.